Terms and Conditions

General Rules & Policies
Revised January, 2018.

Each guest is responsible for knowing and complying with all rules and regulations.

Reservations:
Please make any remarks that will assist us in making reservations: number and ages of children, single people, married couples, double or twin beds, type of accommodations, day beds, pack-n-plays, etc…
We will assign specific cottages, if requested, but we reserve the right to change cottage assignment if family or group size is insufficient for a requested cottage.
Payment upon arrival is required.
In the event of cancellation, or of reduction in your party, we will refund a deposit of $50 per person only if we are notified 30 days in advance of your arrival date.
Full payment is required for all guests for whom space has been reserved, including those who do not arrive when expected (unless we are notified in advance).
Deposits may not be transferred from one person to another, nor from a space reserved in one week to that reserved in another week.
No Visitors please unless we are notified and agreements have been made. We regret that we cannot allow for our guests to have visitors at the resort, however, we do offer day passes to those interested in visiting with no overnight accommodations. (Please ask contact us for additional information.)
No substitutions of one person for another.
Please do not arrive earlier than designated check-in time.
If you do not show up in the agreed reservation period, you will be charged the equivalent of a one night stay in addition to your deposit.
Please make notice of your check-out time. In the case of a late departure, the cost of an extra night may be charged. This measure is undertaken in the interest of arriving guests, and we apologize for any inconvenience.

Dining:
Please notify us prior to your arrival if you have special dietary needs. We are happy to accommodate, however, supplementary food must be provided by guest.
We ask that all guests arrive in dining room for the designated meal times. We are not able to guarantee food if you are late.
Please wear proper attire in the dining room. Shirt and shoes are required. Please no swim wear.

Accommodations & Facilities:
No pets allowed. No exceptions. Service dogs only.
We provide all bed linens and one towel per person daily for the room; you may wish to bring more of your own. We do not provide washcloths, please bring your own. You may wish to bring some extra colored towels with you.
Be sure to bring a cooler for your beverages.
Speed limit on the property is 5MPH. Drive carefully and watch for children.
We ask that you leave cabins neat and as close to the way you found it when you arrived.
Place all trash in trash cans located inside cabins or outside of cabins. Please do not litter on the property. We will charge a cleaning fee if cabin is left excessively dirty.
Smoking, vaping, e-cigarettes and any other product containing nicotine is strictly prohibited inside all cabins and buildings.
Quiet hours from 11:00pm – 8:00am. We want all of our guests to enjoy themselves, however, we must be respectful of others.
Please DO NOT use our towels or linens to remove make-up.
You are responsible for ANY damages caused by you or your party. Please report damages right away so we can have time to repair them for you and for the next guests.
DO NOT flush anything down toilets other than toilet paper. This includes tampons, napkins, paper towels, etc
Firearms, BB Guns, fireworks, and illegal drugs of any kind are strictly prohibited. Violators will be asked to leave immediately.
No generators, ATVs, dirt bikes, golf carts, etc…
Do not cut, mar or damage trees.
Minors under the age of 18 must be under adult supervision at all times when using the pool or at the river.
Absolutely no one is permitted in areas designated as ‘Staff Only’ under any circumstances. This includes, but is not limited to our Kitchen, Front Desk, Dj Booth, Equipment Sheds, Tool Sheds, or any other posted outbuilding. Counter hours are posted so please get things you will need during these times. If needing anything we are glad to help you.
Do not remove towels, linens, ice buckets, etc… from the cabins. Please do not move any of the furniture in the cabins. Absolutely no furniture is to leave a cabin.

Float Trips:
Warning: Under Missouri law, an outfitter is not liable for an injury to or the death of a participant in paddlesport activities resulting from the inherent risks of paddlesport activity pursuant to the revised statutes of Missouri (537.327 R.S.MO.)
We provide lifejackets, however, if you have them bring your own.
Float sign-up sheets are pulled one hour before departure time. Additional guests can not be added after this sheet has been pulled.
We ask that you honor the number of people you have signed up for. If you do not plan on going on the float please cross your name off so that we can accommodate others.
During periods of heavy demand please limit floats to once daily and/or alternate what you take (raft, canoe, tune) so everyone has the opportunity to enjoy.
Tubes cannot be combined with other floats due to time and transportation limitations.
All float are done at your own risk!
We provide all equipment and transportation to the river, however, guests are expected to put their own canoes and equipment into the water.
We do charge for lost or damaged equipment.
Limit of 4 people in one canoe and 8 in one raft.
Under no circumstances will we put out a float during a flood or unsafe river conditions.

Other:
Please do not tip any of our employees except for the meal servers.
Rates do not include sales tax or dining staff gratuity.
Counter sales, gift shop items and pool table are not included in the rates.